The fine print, in plain words.
Last updated [date]
Draft. Have a lawyer in Bangladesh review this before you launch. Everything in [brackets] needs your details.
Who we are
Gifot is run by [Legal company name], trade licence [No.], [Address], Bangladesh. Contact: [email], [phone].
Using Gifot
- You sign in with your phone number and a one-time code.
- You must give a correct phone number for the person you send a gift to.
- We may refuse or cancel an order we can’t fulfil, and refund you in full.
Prices and payment
Prices are in Bangladeshi taka and include VAT unless stated. Buyers abroad see an estimated amount in their currency; the final charge is set by their card provider. Payments are processed by [payment gateway].
Reward points
- You earn 1 point for every ৳100 you spend.
- 1 point is worth ৳1 off a future order.
- Points expire [X] months after you earn them, have no cash value and can’t be transferred.
- Points on team orders belong to the company account.
Team gifting
Companies pay up front for the full budget. Money for gifts that aren’t chosen by the link’s closing date is returned as [refund / credit] within [X] days.
Law
These terms follow the laws of Bangladesh. Disputes are handled by the courts of [city].
What we collect
- Your name, phone number and email.
- The name and phone number of the person you send a gift to.
- The delivery address, which the recipient enters themselves.
- Order and payment status. We never see or store your full card number.
How we use it
Only to deliver gifts, send updates on WhatsApp and SMS, send the reminders you set, and keep your points.
What we never do
- We never show the recipient’s address to the sender or to their company.
- On team gifts, the company admin sees which gift each person chose, but never their home address.
- We never sell your data.
Who we share it with
Only our delivery partner ([Courier]) and payment provider ([gateway]), and only what they need.
Your choices
Ask us to see, correct or delete your data at [email]. We reply within [X] days.
Delivery
- We deliver to every district in Bangladesh.
- Inside Dhaka: [X] days. Other districts: [X] days, counted from when the recipient chooses.
- Delivery fee: [৳X], shown before you pay.
Delivered or your money back
If a gift doesn’t arrive within [X] days of the promised date, we refund you in full, including delivery.
Damaged or wrong item
Send us a photo within [X] days of delivery. We send a replacement or refund you, your choice.
Gifts that are never opened
We remind the recipient twice. If the link is still unused after [X] days, you get the money back as [refund / points].
Cancelling
You can cancel for a full refund until the recipient chooses their gift.
How refunds are paid
To the same bKash, Nagad or card you paid with, within [X] working days.